Terms of Use

1. Description of the service

Skedully is an online appointment management platform operated by SMTM Lab (9826 Introduction Way, Orlando, FL 32832, United States) that enables businesses and professionals (hereinafter, «Business User») to receive bookings from their clients (hereinafter, «End Client») through a personalised web page. Using the service constitutes acceptance of these terms.

2. Registration and account

• To use Skedully as a business you must create an account with a valid email address and password.
• You are responsible for maintaining the confidentiality of your login credentials.
• You must provide accurate information and keep it up to date.
• Each account is linked to a single business. Creating multiple accounts to circumvent restrictions is not permitted.
• You can delete your account at any time by contacting us through our contact form.

3. Acceptable use

By using Skedully, you agree to:

• Not use the service for illegal, fraudulent or harmful activities.
• Not attempt to access other users' accounts or data.
• Not send spam or unsolicited communications through the platform.
• Not reverse-engineer, decompile or attempt to obtain the source code of the service.
• Not use automated tools to create false bookings or overload the system.

We reserve the right to suspend or delete accounts that violate these conditions, without prior notice.

4. Business User responsibilities

• The Business User is responsible for the content they publish (name, description, services, availability).
• The Business User is the data controller for their end clients' personal data under GDPR.
• Skedully acts as data processor and processes data solely according to the Business User's instructions.
• The Business User must inform their clients about the use of Skedully to manage their bookings.

5. Service availability and modifications

Skedully is provided «as is». We strive to keep the service available 24/7 but do not guarantee uninterrupted availability. We may carry out scheduled maintenance with advance notice. We reserve the right to modify, suspend or discontinue service features with reasonable prior notice.

6. Limitation of liability

Skedully shall not be liable for:

• Business losses arising from service interruptions.
• Appointment management errors caused by incorrect Business User configurations.
• Indirect, incidental or consequential damages arising from use or inability to use the service.
• Acts or omissions of third-party providers (hosting, email, etc.).

In no event shall Skedully's total liability to the User exceed the amount paid for the service in the last 12 months (for a free plan: €0).

7. Payments and payment processing

Skedully subscription payments are processed through Stripe, a secure payment platform certified at PCI-DSS Level 1 (the highest security standard for card payment processing). By subscribing to a paid plan, you also accept the Stripe Terms of Service.

• Subscription charges (monthly or annual) are processed automatically via direct debit on the corresponding renewal date.
• You can cancel your subscription at any time from Panel → Membership. Pro plan access will remain active until the end of the already-paid period, with no pro-rated refund.
• In the event of a failed automatic charge, we will notify you by email and your subscription will enter a «payment pending» state during a grace period.
• For billing disputes or queries, contact us through our contact form.

8. Intellectual property

All code, design, brand and content of Skedully are the exclusive property of its creators. Use of the service does not grant any licence over Skedully's intellectual property. The Business User retains ownership of the data they enter into the platform.

9. Governing law and jurisdiction

These terms are governed by Spanish law and, with respect to data protection, by the EU General Data Protection Regulation (GDPR) and the Spanish Organic Law on Data Protection (LOPDGDD). For any disputes, the parties submit to the courts of the user's place of residence, in compliance with consumer protection regulations.

10. Amendments to these terms

We may update these terms periodically. We will notify you of material changes by email at least 15 days in advance. Continued use of the service after the new terms take effect constitutes acceptance.

11. Contact

For enquiries about these terms: